Benefit administration depends on information and the TPA is very accommodating.
Just click on a tab to see all details of dependents, coverage, changes made, individual family member elections, audit trail notes and more.
It's automatic, minimizing errors and increasing productivity.
The TPA calculates waiting periods, effective dates, rates based on one or more variables, pro rates, retro charges, monitors dependent age limits and eligibility.
It's HIPAA secure, including both system and operator best practice security features.
Complete system security features include minimum length user password and ID, requiring periodic change, retry attempt limit, auto drop after period of inactivity, tracking of all user activity, adverse event logging, 128 bit encrypted data and more.
All system output can be archived automatically.
Permanently archive all system output to CD, tape or other media. Use the built-in search engine to quickly find any archived document. View or reprint any system forms, letters, notices, billings or reports any time. Not copies - the original document just as it first output.
Automatic audit trail created for all significant system actions.
The TPA can automatically track all operator activity by user, action, date and time, giving you a clear detail record to produce the proof needed to support your actions.
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The TPA is driven by rule based event codes.
The system offers user customizable billings and entry screens, the ability to add or delete fields and more. It easily relates to other systems using ascii, csv, xml and ODBC/SQL. Use summary or name list billing for any time period.
Add CSPWeb for client and participant internet self service.
Welcome Letter, Initial New Hire Cobra Notice and a Summary Of Plan Choices to each new employee. Create the documents - and then attach them to the NH or New Hire code. The items will always output when a new person is put on the system. Use event codes for changes, pend life coverage until issued and any other situation.
Set up any number of event codes, then attach letters, forms, brochures or other actions to automatically occur when the code is used. As an example, suppose that one client wants you to forward a
Easily Integrate With Other Systems
